Please read these Terms before using the Website or placing an order.
1. Shipping Destinations
6SCOST ships to United States. Availability may vary by product and delivery address. Any restrictions, including restrictions on PO boxes, remote areas, or particular products, will be shown before checkout
2. Order Processing
Orders are normally processed within 3 business days after payment is confirmed, excluding weekends and applicable holidays. If a product requires a different processing period, it will be disclosed on the product page or before checkout. Processing time is separate from transit time.
An order receipt confirms that we received your order and does not mean it has shipped. Once an order ships, we will send shipment details to the email address provided with the order.
3. Multiple Warehouses and Separate Shipments
We fulfill orders through different warehouses according to product availability and the delivery destination. Items in one order may ship from different locations and arrive in separate packages on different dates. Shipment emails will identify the relevant items and available tracking information.
The shipment origin is not necessarily the return destination. Contact us for return instructions before sending an item back. We will not add shipping charges for a split shipment unless those charges were disclosed and agreed before purchase.
4. Shipping Methods, Charges and Delivery Estimates
Standard shipping is the default delivery method for 6SCOST orders. Available shipping options depend on the product, fulfillment location, and delivery address. If expedited shipping is available, the option and any additional charge will be shown at checkout.
Shipping charges are displayed before you place your order. Products or orders eligible for free shipping will be identified on the website, together with any applicable conditions.
Estimated shipping or delivery timeframes are provided on the relevant product page or during checkout. Because we fulfill orders from multiple warehouses, delivery estimates may differ between products. Items purchased together may arrive in separate packages on different dates.
An estimated shipping timeframe refers to when an item is expected to leave the warehouse. An estimated delivery timeframe refers to when it is expected to arrive. Where processing and transit times are listed separately, both should be considered when estimating arrival.
The carrier is selected according to the shipment and destination. Once your order ships, we will email shipment details and tracking information where available. Expedited shipping, when offered, does not shorten a separately stated processing period unless expressly indicated.
Delivery estimates may be affected by carrier disruptions, severe weather, holidays, or customs clearance. Unless expressly guaranteed, estimated arrival dates are not guaranteed delivery dates. If we cannot meet a stated shipment timeframe, we will notify you and provide the delay, cancellation, and refund options required by applicable law.
5. Tracking
Tracking will be provided when available. A carrier may take time to display the first scan after a tracking number is created. A shipping label alone does not establish that the carrier has received the parcel. If tracking appears stalled or the expected delivery period has passed, contact info@6scost.com with your order number.
6. Shipping Delays and Cancellations
If we cannot ship within the period promised for your order, we will notify you, provide revised information, and explain the cancellation and refund options required by applicable law. We will obtain consent to a delay where required. For U.S. orders with no stated shipment period, we will comply with the applicable 30-day shipment requirement and required delay, consent, cancellation, and refund procedures.
If a shipped parcel is delayed, we will work with the carrier to investigate and arrange an appropriate resolution. Carrier delays do not automatically remove our obligations to you.
7. Address Errors and Undeliverable Parcels
Please check your address before placing an order. Contact us promptly if a correction is needed; changes may not be possible after dispatch.
If an incorrect or incomplete customer-provided address causes additional delivery costs, we will explain the proposed costs and obtain your agreement before collecting them. For a returned or undeliverable parcel, we will discuss the available reshipment or refund options. Any deduction must be lawful, reasonable, and consistent with terms disclosed before purchase. An address error does not automatically result in forfeiture of the entire payment.
8. Missing, Damaged or Incomplete Orders
Contact info@6scost.com promptly if a parcel is missing or an item arrives damaged, incorrect, or incomplete. Include your order number and, where reasonably available, photographs of the item and packaging. Keep the packaging if it can assist the investigation, and do not use a damaged item that may be unsafe.
We may ask for reasonable information to investigate, but will not automatically reject a claim merely because tracking shows delivery or a parcel was handed to a carrier. Depending on the circumstances and applicable law, we will arrange an appropriate replacement, refund, or other remedy.
9. Contact
For shipping assistance, email info@6scost.com with your order number.
